This Cookie Policy explains how Villa Sarre (“we”, “our”, “us”) uses cookies and similar technologies on our website https://villasarre.com.br and its associated subdomains (the “Site”). This policy aims to inform you about what cookies are, the types of cookies we use, why we use them, and how you can manage them.

1. What are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the website owners.

2. How We Use Cookies

We use cookies and other tracking technologies for the following purposes:

• Essential Site Functionality: To ensure our website functions correctly, allowing you to browse, make reservations, access your account, and use basic features.

• User Experience Improvement: To personalize your experience and remember your preferences and settings.

• Analysis and Performance: To understand how visitors interact with our website, which pages are most popular, and to identify potential issues, in order to optimize website performance.

• Marketing and Advertising: To display ads relevant to your interests, both on our website and on other platforms.

3. Types of Cookies We Use

On our Site, we use the following types of cookies:

• Strictly Necessary Cookies (Essential):

  • These cookies are fundamental for the functioning of the Site and allow you to browse and use basic features. Without them, services like the shopping cart or the reservation process would not function correctly. They are usually set only in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in, or filling out forms.You can configure your browser to block them or alert you about these cookies, but some parts of the Site will not function.

     

• Performance and Analytics Cookies:

  • These cookies collect information about how visitors use the Site, for example, which pages they visit most frequently and whether they receive error messages from web pages. We use Google Analytics 4 (GA4) for this purpose. They help us understand and improve the Site’s performance. The information collected by these cookies is aggregated and, therefore, anonymous.

• Functionality Cookies:

  • These cookies enable the Site to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies,some or all of these services may not function properly.

     

• Marketing and Advertising Cookies:

  • These cookies may be set by our advertising partners. They may be used by these companies to build a profile of your interests and show you relevant ads on other sites. They do not directly store personal information but are based on uniquely identifying your browser and internet device.

Third-Party Cookies

In addition to our own cookies, we may use various third-party cookies to report usage statistics of the Site, display advertisements, and so on. Some of the third parties who may set cookies on your device are:

• Google (Google Analytics 4, Google Ads): For traffic analysis, campaign performance measurement, and targeted advertising.

• Social Networks (e.g., Facebook Pixel, if used): To track interaction with social content and measure the effectiveness of advertising campaigns on social media.

5. Your Cookie Management

In compliance with the LGPD, you have control over the use of cookies. When you first visit our Site, a cookie consent banner will be displayed, allowing you to:

• Accept all cookies: Agreeing to the use of all cookie categories

• Reject non-essential cookies: Allowing only strictly necessary cookies for the Site’s functionality.

• Customize your preferences: Choosing which cookie categories (performance, functionality, marketing) you allow.

You can change your cookie preferences at any time through your browser settings or through the cookie consent banner on our Site.

How to disable cookies in your browser:

Most browsers allow you to manage cookies in their settings. You can adjust your browser to refuse cookies or to alert you when a cookie is being sent. Keep in mind that disabling cookies may affect the functionality of our Site and many other websites you visit.

• Google Chrome: Privacy and security > Cookies and other site data.

• Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data.

• Microsoft Edge: Settings > Privacy, search, and services > Clear Browse data > Choose what to clear.

• Safari (Mac): Safari > Preferences > Privacy.

6. Changes to this Cookie Policy

We may update our Cookie Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. Any relevant changes will be communicated to you through the Site and, if applicable, via email.

7. Contact

If you have any questions about our Cookie Policy or our privacy practices, please contact our Data Protection Officer (DPO):

• Name: Elbert Biasioli

• Email: contato@villasarre.com.br